The integration between Voiceworks and Autotask works similar to the RoutIT integration, with the understanding that exports are processed with a purchase and sales invoice, from which the charges and service-adjustments are made available for posting.
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The following manuals are relevant for the set-up and use of this specific integration:
No, this integration can be cancelled on a monthly basis
This solution can be orderd by simply sending an email to firstname.lastname@example.org
No, it is semi automated. You have the absolute freedom to post changes to Autotask or not.
No, although this is absolutely on our roadmap to be added in the future