INTEGRATE
Connecting applications through sophisticated middleware that’s easy to use
AUTOMATE
Save time, simplify your work and eliminate manual mistakes by process automation
PROFIT!
Increase efficiency, use valuable time differently and maximize your profit
The monthly invoice from the Logicom Cloud Marketplace contains all recurring services, in other words all services purchased in the previous period. The integration between Logicom and Autotask allows the user to automatically load this invoice, check it and transfer changes to their PSA solution at the touch of a button.
How exactly does this work?
Select the desired month from a pulldown menu and click on the ‘load invoice’ button. The ApplicationLink platform then automatically retrieves the desired invoice at Logicom through their API. The invoice data is presented in a spreadsheet/grid for a clear and easy overview.
Customers, contracts and services need to be (automatically) linked on every line of the grid. Mapping only needs to be done once as we remember this for future use (next month’s invoice). If a contract or service is not yet available in Autotask, it can be created directly from the ApplicationLink platform with the correct data. The ApplicationLink platform will validate the Logicom invoice over the API against the Autotask contract and offer, for instance, the following options based on the feedback:
- When the unit cost of the service does not match, it can be updated;
- When the quantity of the service does not match, it can be updated.
Video
Hereby a link to the demo video we have created for this solution. Hopefully, after viewing this video, you are convinced that this solution will make sure that you save valuable time, eliminate manual mistakes and increase your efficiency.
Do you still have some questions? Please feel free to drop us an email or contact us by phone!
Interesting facts
- Making manual changes in Autotask on contractservices belongs to the past
- Get a clear overview of every service you are buying in the Cloud Marketplace
- Automatic comparison with the corresponding data in Autotask
- Optimize your profit from cloud services
Manuals
Several manuals are relevant for the set-up of this specific integration:
- Autotask application login
- Logicom Cloud Marketplace application login
- Logicom to Autotask link set-up & how to use
Frequently Asked Questions
Are we obliged to a long term financial agreement?
No, this integration can be cancelled on a monthly basis
Where do we need to order this solution?
This solution can only be ordered in the Logicom Cloud Marketplace
Is this a fully automated solution?
No, it is semi automated. You have the absolute freedom to post changes to Autotask or not.
Can we also provision new licenses directly from Autotask, through the integration into the Cloud Marketplace?
No, although this is absolutely on our roadmap to be added in the future
