SpamTitan to Autotask
billing integration

INTEGRATE

Connecting applications through sophisticated middleware that’s easy to use.

AUTOMATE

Save time, simplify your work and eliminate manual mistakes by process automation.

PROFIT

Increase efficiency, use valuable time differently and maximize your profit.

Basic information

The monthly invoice from SpamTitan (by TitanHQ) contains all recurring services, in other words all services purchased in the previous period. The integration between SpamTitan (by TitanHQ) and Autotask allows the user to automatically read this invoice, check it and transfer deviations to their PSA solution at the touch of a button.

How exactly does this work?

Select the desired month/period from a pulldown menu and click on the ‘load invoice’ button. The ApplicationLink platform then automatically retrieves the desired invoice at SpamTitan (by TitanHQ) through their API.

The invoice data is presented in a spreadsheet/grid for a clear and easy overview. Customers, contracts and services need to be (automatically) linked on every line of the grid.

Mapping only needs to be done once as we remember this for future use (next month’s invoice). If a contract or service is not yet available in Autotask, it can be created directly from the ApplicationLink platform with the correct data.

The ApplicationLink platform will validate the SpamTitan (by TitanHQ) invoice over the API against the Autotask contract and offer the following options, for example, based on the feedback:

  • When the unit cost of the service does not match, it can be changed;
  • When the quantity of the service does not match, it can be updated.

demo video

Do you still have some questions? Please feel free to drop us an email or contact us by phone!

Interesting facts

  • Making manual changes in Autotask on contractservices belongs to the past
  • Get a clear overview of every service you are buying from SpamTitan (by TitanHQ)
  • Automatic comparison with the corresponding data in Autotask
  • Optimize your profit from cloud services
Set-up guides

The following manuals are relevant for the set-up and use of this specific integration:

  • Autotask application login
  • SpamTitan application login
  • Link set-up & how to use

Frequently Asked Questions

No, this integration can be cancelled on a monthly basis.

This solution can be ordered at ApplicationLink simply by sending an email.

No, it is semi automated. You have the absolute freedom to post changes to Autotask or not.

No, although this is absolutely on our roadmap to be added in the future, if technically possible and requested.

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